How many people asked about a hearing test, and never booked?
We get back in touch with the enquiries and past patients you already have, book them into your diary, and remind them to turn up. You only pay our fee when they walk through your door.
Most clinics have more patients waiting than they think.
When did anyone last follow up your old enquiries?
How many calls went to voicemail last week?
How many patients are due a check-up and haven't heard from you?
You're busy looking after the people in front of you. That's the right priority. It just means the people who got in touch and drifted off tend to stay drifted off. That's where we come in.
We fill your diary from the list you already have.
No new advertising to start with. We begin with people who have already shown an interest in your clinic, and turn the quiet gaps in your week into booked appointments.
Illustration only.
Six steps. You stay in control of every one.
Nothing goes to your patients without your say-so, and you only pay on appointments you confirm.
- 1
We look at your list together
Old enquiries, people who never booked, past patients. If it isn't good enough to work, we'll tell you straight.
- 2
We tidy it up
Current patients, anyone who has asked not to be contacted, and anyone who shouldn't hear from you are taken off before a single message goes out.
- 3
You approve every message
Short, friendly texts and emails about booking an appointment. Nothing goes out without your say-so.
- 4
Replies are answered and booked straight away
When someone replies, they get a quick answer and are booked into your diary, day or evening.
- 5
Reminders so people turn up
Everyone booked gets reminders before their appointment, so fewer empty slots.
- 6
A clear weekly report
Each week you get the list of people we booked. You confirm who came in. That's what you pay on, nothing else.
So no enquiry slips through again.
Old lists get worked through in a few weeks. After that, these keep your diary topped up.
Missed-call text back
Miss a call and the caller gets a text straight away, so they don't ring the next clinic instead.
Instant replies to new enquiries
Website and phone enquiries get a quick reply and an offer to book, even when you're with a patient.
Reminders and check-up recalls
Appointment reminders, plus a nudge when patients are due their yearly check-up.
You only pay when they walk in.
A small monthly fee keeps everything running. The rest is only paid on patients who actually turn up, and you're the one who confirms who they are.
Simple pricing. You pay when it works.
A small monthly fee, plus a set fee for each patient we book who actually turns up. No setup fee. No long contract. Stay because it works.
Pay for patients who turn up
Everything on this page, month to month.
- Small monthly fee
- A set fee per attended hearing test or hearing aid consultation
- No fee for wax-only appointments
- Month to month, stop any time
For our first few clinics
A head start for the clinics that help us prove it.
- No monthly fee for the first 30 days
- You only pay for patients who turn up
- In return, if it works, you're happy for us to share the results as a named case study
We'll talk through the exact numbers on a quick call, once we understand your clinic.
No. We only contact people you have permission to contact. Every message makes it easy to stop, and anyone who says stop is never contacted again. We only message at sensible times, never early mornings, late evenings or Sundays.
We draft them, you approve them. They're about booking an appointment, nothing more. Anything about hearing or treatment comes from your clinic, in your words.
It's passed straight to your team. We handle the booking side only.
Yes, if they ask. If anyone asks whether they're talking to a real person, they're told the truth.
A hearing test or hearing aid consultation that the person actually turns up to, whether you charge for it or not. Wax-only appointments carry no fee. You confirm who attended each week.
Then we'll tell you, and we won't take your money for it. We'd rather walk away than waste your time.
No. It's month to month, with no setup fee. If it isn't working for you, you can stop.
O6 is led by a business-development specialist with 25 years of turning enquiries into sales. We work on the business side of your clinic: enquiries, bookings and follow-up, so you can get on with looking after patients.
Curious what's sitting in your old enquiries?
Book a 15-minute chat. No hard sell. We'll ask a few questions about your clinic and tell you honestly whether we can help.
Thanks, that's come through.
We'll be in touch personally to find a time that suits you.